Terms and Conditions for Southbank Counselling and its Psychotherapists

Welcome to Southbank Counselling (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website www.southbankcounselling.co.uk  and our therapy services. By accessing this website or using our services, you agree to be bound by these terms.

If you do not agree with any part of these Terms and Conditions, you should stop using our website and services immediately.

1. About Us

• Practice Name: Southbank Counselling
• Address: China Works, Black Prince Road, London SE1 7SJ
• Contact Information: info@southbankcounselling.co.uk 

2. Services Offered

We provide professional therapy services, including but not limited to:

• Psychodynamic Psychotherapy, Cognitive Behavioural Therapy, Jungian Analysis
  Our services are not a substitute for medical advice, diagnosis, or treatment.

3. Use of the Website

Eligibility:

You must be at least 18 years old to use our website or engage our services.

4. Confidentiality

We are committed to maintaining the confidentiality of all client information. However, there are legal exceptions to confidentiality, including:

• If there is a risk of harm to yourself or others.
• If required by law, e.g., safeguarding obligations.

For full details, refer to our Privacy Policy located here [insert URL to privacy policy)

5. Intellectual Property

All content on this website, including text, images, and logos, is the property of Southbank Counselling unless otherwise stated. Unauthorized use, reproduction, or distribution of this content is prohibited.

6. Limitation of Liability

While we strive to provide accurate and up-to-date information on our website, we do not guarantee its accuracy. To the fullest extent permitted by law, we disclaim any liability for:

• Errors or omissions in website content.
• Any loss or damage arising from your use of the website or our services.

7. Privacy and Data Protection

We comply with the UK General Data Protection Regulation (GDPR). Please review our Privacy Policy located here [URL link] for details on how we collect, use, and protect your personal information.

You have the right to access, correct, or request deletion of your personal data by contacting us at info@southbankcounselling.co.uk 

8. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales.

9. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this website. Continued use of the website or services constitutes acceptance of the revised terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• Email:  info@southbankcounselling.co.uk
• Address: Southbank Counselling, China Works, 100 Black Prince Road, London SE1 7SJ.

March 2025.